Promotions Terms & Conditions

With a plethora of attractive offers and promotions running on our site, it’s you we want, to be the winner all the way. While every product we host on the site is something we would want to wear ourselves, not each of them is eligible for coupons, promotions or offers. They apply on select merchandise only. You can refer to individual offer eligibilities on a product page, to choose what you like best.

What’s foremost to note is that the maximum amount you could get off on your choice of product depends on the site discount threshold or coupon threshold, which in turn could vary from 41% to 60% or higher or lower. For example, a product on 50% discount – after applying an extra 30% discount may result in total product discount of 60% only.

If you are buying more than one product, the benefit of the coupon discount would collectively apply on all your products, albeit taking into account the individual pricing of each product. You could refer to your purchase invoice to know all the details around the final pricing.

If you choose to return or cancel purchase of any product, the amount that would be refunded to you would be the final product price on your invoice that you may have received after availing all offer benefits. This will, of course, be subject to a sign-off from our QC team after inspecting the returned items.

You would be eligible for the First Purchase Coupon if and only if you are about to make your first-ever buy on the site. However, if you wish to cancel or return your purchase, you will no longer be eligible for availing this offer again.

Please note that AJIO reserves the right to modify the terms and conditions of any of the promotions offered on the Platforms at any given time.

Now that we have got your attention, we hope you will read on to know more about the attractive offers and promotions we have in store for you. Happy shopping!

 

BEST PRICE GUARANTEE CAMPAIGN TERMS AND CONDITIONS 

These terms and conditions (“Terms”) govern your access, use and participation in the promotional Best Price Guarantee Campaign (“Campaign”), hosted by Reliance Retail Limited (“Reliance” or “we” or “us” or “our”) having its registered address at 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai - 400002, Maharashtra, and constitute an agreement between Reliance and the individual (natural person) who participates in this Campaign in accordance with these Terms (“Campaign Participant” or “you” or “your”). 

This Campaign is owned and operated by Reliance. The Campaign is being made available purely on a “best effort” and pan-India basis and your participation in this Campaign is completely voluntary. These Terms constitute an electronic record within the meaning of the Applicable Laws in India. This electronic record is generated by a computer system and does not require any physical or digital signatures. You understand that by participating in this Campaign, you will be legally bound by these Terms. You acknowledge that by participating in this Campaign, you are deemed to have completely read and accepted these Terms as fair and reasonable, without any dispute, and you hereby waive your right to claim any ambiguity in relation thereof. 

 During the Campaign Period (defined below) if you purchase and made pre-paid order any Product (defined below) from AJIO Website (defined below) and within 5 minutes  of your purchase of Product and pre-paid order placement on AJIO Website discover that Identical Product (defined below) is available for sale at a lower price on any Third-Party Online Portal (defined below), then subject your submission of a valid Price Match Claim (defined below) within the Price Match Claim Window (defined below) in accordance with these Terms and fulfilling the necessary criteria in relation thereof as mentioned herein, we will match the lower price of the Identical Product subject to the cap of Maximum Price Match Amount (defined below) per customer and credit the Price Match Amount (defined below) into your AJIO wallet that can be used for purchase of Products on AJIO Website.  

For the sake of clarity:  

  1.  This Campaign is only valid against Identical Products sold on Third-Party Online Portal in India. This Campaign will not be valid against Identical Products sold on offline channels in/ out outside India and/or any third-party online portal outside India.  

  2.  The Price Match Amount once credited to your AJIO wallet cannot be withdrawn or transferred outside the AJIO wallet in any manner.  

  3.  This Campaign is only applicable on prepaid orders placed on AJIO Website. 

  4.  This Campaign is not applicable on products listed on AJIO Luxe website including its mobile application.  

  5. This Campaign is not applicable on gold, silver and other previous metal jewelry, idols & coins listed on AJIO Website.

  6. The Price Match Amount is capped to Maximum Price Match Amount for each customer during the Campaign Period. Once the Customer has already received the Maximum Price Match Amount the Customer will not be eligible to receive any further Price Match Amount during the Campaign Period.

For the purposes of these Terms: 

  1. Affiliate” shall mean with respect to any entity means, any other entity controlling, controlled by or under common control with such entity. For the purposes of this definition, “control” (including the terms “controlling”, “controlled by” and “under common control with”) shall mean the possession, direct or indirect, of the power to direct or cause the direction of the management and policies of an entity, whether through the ownership of equity interest, by contract or otherwise.

  2. AJIO Website” shall mean www.ajio.com including the corresponding mobile application on iOS and Android connected to the aforesaid website(s) which is operated by Reliance.

  3. Applicable Laws” shall mean any laws, bye-laws, statutes, rules, regulations, subordinate legislation, orders, ordinances, notices, notifications, directions, restrictions, common law, judgments, decrees, circulars, decisions, or other requirements or directives of any Governmental Authority or any individual, partnership, corporation, company, unincorporated organization, association, trust, or other entity acting under the authority of any Governmental Authority, as well as any protocols, policies, codes, guidelines, standards, resolutions and guidance notes, and any interpretation of any of the foregoing by a Governmental Authority that has the force of law.

  4. Campaign Period” shall mean the limited duration for which the Campaign will be made available to the Campaign Participants, and which shall commence from 14th June 2024 at [00:00:00 Hours] (“Campaign Start Date”) until 30th June 2024 [23:59:59 Hours] (“Campaign End Date”) unless earlier terminated and/or suspended by Reliance at its sole discretion in accordance with these Terms; 

  5. Customer” shall mean customer of AJIO Website who has purchased and ordered (pre-paid order) Products on AJIO Website during the Campaign Period.

  6. Final Price” shall mean final price of the Product paid by the Customer on purchase and pre-paid order placement of the Product on AJIO Website i.e. Final Price = MRP – Trade Discount (TD) – Coupon Discount (CD) - Bank Discount + Fees. 

  7. Identical Product” shall mean products which is identical/same in all form (including but not limited to brand name, manufacturer, size, quantity, color, weight, model number, etc.) when compared with the Product purchased and ordered (pre-paid order) by the Customer on AJIO Website during the Campaign Period.

  8. Maximum Price Match Amount” shall mean an aggregate amount of INR 500 per customer irrespective of number of Price Match Claims made by the Customer during the Campaign Period. 

  9. Price Match Amount” shall mean difference between the Final Price of the Product paid by the Customer on purchase and pre-paid order placement of the Product on AJIO Website and price of the Identical Product on Third-Party Online Portal and is capped to the Maximum Price Match Amount. For example. Price Match Amount = Final Price – Price of Identical Product sold on Third-Party Online Portal. 

  10. Price Match Claim Window” shall mean within 6 (six) hours of purchase of Products and pre-paid order placement in relation thereof on AJIO Website.

  11. Price Match Claim” shall mean a Customer’s claim for Price Match placed in accordance with these Terms within the Campaign Period. 

  12. Price Match” shall mean matching the prices of the Identical Product if during the Campaign Period, the Customer discovers the Final Price paid by the Customer for the Product purchased and ordered (pre-paid order) on AJIO Website is higher than the price of the Identical Product made available for sale on Third-Party Online Portals.

  13. Products” shall mean product listed and sold on AJIO Website excluding gold, silver and other previous metal jewelry, idols & coins.

  14. Third-Party Online Portals” shall mean any genuine (not fake/false) third-party online portals in India and which are not owned and/or operated by Reliance and/or its Affiliate or group companies in any manner. 

GENERAL

  1. We reserve the right to determine all aspects of the Campaign, and may modify, restrict, or discontinue the Campaign at any time without any advance notice. We may, at any time change, amend, modify, add, or remove portions of the contents of the Terms in substance, or as to procedure or otherwise; in each case which will then be applicable to you. Such changes shall be made applicable when they are posted. You are requested to regularly review the Terms as available on the Portal. Your continued participation in the Campaign following the changes or updates will mean that you accept the changes or revisions to the Terms and agree to abide by it, and hereby waive any right to receive from us any form of specific notice in relation thereof.

    1. Please note that all purchases of Product made on the AJIO Website shall be governed by the AJIO Website policies including terms of use, privacy policy, cancellation, returns and refund policy, fees and payment policy, etc.

    2. You agree and acknowledge that we may, at our sole discretion: (a) determine the eligibility for participating in this Campaign; (b) seek such information, details, or information in respect of your participation from you as we may deem necessary; (c) reject and/or disqualify any Campaign Participant from participating in this Campaign and any benefits in relation thereof, in case of violation of any Applicable Laws and/or these Terms; or (d) reserve the right to disqualify you from the benefits of this Campaign if any fraudulent activity is identified as being carried out directly or indirectly by you for the purpose of availing the benefits under this Campaign. In case of any fraudulent activity is carried out directly or indirectly by you, for the purpose of availing the benefits under this Campaign, necessary action will be taken by us and our decision in relation thereof is final and binding on you.

    3. Images, if any provided in this Campaign related promotions materials are only for pictorial representation and we do not undertake any liability or responsibility for the same.

    4. Nothing contained herein shall constitute or be deemed to constitute an advice, invitation or solicitation to purchase any Products of AJIO Website or any third-party websites and is not intended to create any rights and obligations in relation thereof. 

  2. ELIGIBILITY AND PARTICIPATION

    1. In order to be eligible to participate in the Campaign, you should fulfil the following eligibility criteria:

      1. you are an Indian resident;

      2. you are at least 18 (eighteen) years of age;

      3. you are fully competent to enter into these Terms and abide by and comply with these Terms;

         

    2. By accepting these Terms, you affirm that you are eligible to participate in the Campaign, in accordance with the eligibility criteria specified in paragraph 2.1 above.

    3. In the event we are made aware that you do not fulfil any of the aforesaid criteria, you are not eligible to participate in the Campaign and we reserve the right to revoke your participation in the Campaign and disqualify you from any benefits in relation thereof, without further notice to you.

    4. In order to participate in the Campaign and avail the benefits in relation thereof, you are required to undertake the following actions during the Campaign Period:

      1. You must be a Customer of AJIO Website.

      2. You must place prepaid orders for purchase of Products on AJIO Website.

      3. For Price Match, you must submit your Price Match Claim within the Price Match Claim Window along with the below mentioned proofs for our evaluation. Any Price Match Claim submitted outside the Price Match Claim Window or any Price Match Claim submitted within the Price Match Claim Window but is incomplete and/or false and/or inaccurate in any form, shall not be considered valid and shall not be eligible for availing the benefits of this Campaign in any manner.   

      4. For Price Match, you need to submit the following proofs (in complete) within the Price Match Claim Window including but not limited to - AJIO Order ID, brand of the Product, color of the Product, price of the Product at AJIO Website, price of the Identical Product at Third-Party Online Portal along with screenshot of the price of the Identical Product on Third-Party Online Portal clearly showing timestamp within 5 (five) minutes of purchase of Products and pre-paid order placement on AJIO Website. The proofs submitted herein shall be complete, genuine without any kind of forgeries and/or alterations and/or falsifications and/or incompleteness and/or inaccuracies and/or violation of any Applicable Laws.

      5. During the Campaign, you can only submit 5 (five) Price Match Claim and subject to adherence of these Terms you are eligible to receive Price Match Amount which shall be capped to the Maximum Price Match Amount per customer. Once you have received the Maximum Price Match Amount then you will not be eligible for any further Price Match Amount during the Campaign Period.

    5. Please note that we may, for any reason (including but not limited to operational and/or legal and other reasons beyond our control), reject your participation in the Campaign or revoke your participation at any time without notice to you. We may share your information including the proof submitted by you under this Campaign with our selected business partners and trusted third party service providers to provide you with the Campaign and other benefits associated with your participation in the Campaign. By using the AJIO Website and/or participating in the Campaign, you consent to any such disclosure and/or sharing of your information.

    6. You shall remain solely liable for all the actions undertaken by you for participation in this Campaign. You will immediately inform us of any unauthorized use or any other security breach. We, our affiliates, our/ our affiliates’ employees, agents, directors, and officers will not be liable for any loss, or direct or indirect damage arising from your failure to comply with these Terms.

  3. REDEMPTION OF PRICE MATCH AMOUNT

    1. On evaluation of the Price Match Claim if the same is determined by us (in our sole discretion) as genuine and is not in violation of these Terms and any Applicable Laws, then the Customer’s AJIO wallet will be credited with the Price Match Amount which shall be capped to the Maximum Price Match Amount per Customer. The Price Match Amount credited to the Customer’s AJIO wallet cannot be withdrawn and/or transferred by the Customer in any manner and can be used by the Customer for purchase of Products on AJIO Website only.

    2. The Price Match Amount shall be credited to the Customer’s AJIO Wallet from 10th July 2024 or after the expiry of the Product return window, whichever is later. You agree and understand that the Price Match Amount is not exchangeable for cash and cannot be transferred to any other person.

    3. If it is determined by us, in our sole discretion, that you have been involved in any form of wrongful and/or fraudulent and/or illegitimate act for securing the Price Match Amount, we reserve the right to revoke the Price Match Amount, or reserve the right to seek refund and/or claw back the same from your AJIO Wallet (in case such Price Match Amount has been transferred to you AJIO Wallet).

    4. Campaign Participants with more than one Customer profile to participate in the Campaign fraudulently shall be liable for legal actions under law and we reserve the right to recover any costs related therein from such Campaign Participants. We reserve the right to initiate legal proceedings against such persons for fraudulent use of the Campaign and any other unlawful acts or omissions in breach of these Terms.

  4. COVENANTS AND RESTRICTIONS

    1. You shall ensure that:

  1. you are eligible to participate in the Campaign and agree to these Terms;

  2. you shall use the AJIO Website in accordance with the website terms of use and other website related policies;

  3. your participation in the Campaign does not violate any Applicable Laws nor infringe any third-party intellectual property rights;

  4. you shall not undertake any financial transaction in relation to the Campaign or collect, receive or pay any amount or compensation in connection with the Campaign; and

  5. you provide Reliance accurate, complete, and up to date information and proof in relation to this Campaign;

    1. You shall not:

  1. make any false statements, representations or commitments of any kind to participate in the Campaign;

  2. make any negative statements or publications against the Campaign or Reliance. You specifically agree not to undertake any such actions or share communications which could potentially harm the reputation of the Campaign or Reliance or its Affiliates;

  3. publish any post in connection with the Campaign that is fraudulent, deceptive, misleading, harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, hateful, relating to or encouraging gambling, or otherwise harmful in any manner whatsoever;

  4. access or use the Customer profile of other Campaign Participants for the purposes of fraudulently participating in the Campaign;

  5. withdraw and/or transfer the Price Match Amount from your AJIO Wallet in any manner;

  6. introduce through any means any trojans, viruses, any other malicious software, any bots or scrape on AJIO Website or other portals wherein you submit you proof in relation to this Campaign; and

  7. attempt to increase the chances of getting paid the Price Match Amount by adopting any unethical means.

  1. WARRANTIES AND COVENANTS

    1. You represent and warrant that: (a) your participation in the Campaign will not violate any Applicable Laws; (b) all information that is submitted by you in connection with the participation in the Campaign is true, accurate and lawful including information such as name, mobile number, e-mail address, or any other information that we may use in relation to your participation in the Campaign; (c) the activities undertaken by you in connection with your participation in the Campaign do not breach any applicable agreement and will not cause injury to any person. If at any time the information provided by you is found to be false or inaccurate, we will have the right to reject your participation in the Campaign, cancel and forfeit the benefits you have availed in relation the Campaign, and restrict you from participating in the Campaign without any prior intimation whatsoever, and you agree that our decision in relation hereof is final and binding on you.

    2. You will participate in the Campaign in a lawful manner and will not undertake any activity that is harmful to AJIO Website and this Campaign.

    3. You agree that we do not routinely monitor your activities but reserve the right to do so. If we become aware of inappropriate use of the Campaign or any of its services, we will respond in any way that, in our sole discretion, we deem appropriate. You acknowledge that we will have the right to report to law enforcement authorities any of your actions that may be considered illegal. When requested, we will co-operate fully with law enforcement authorities in any investigation of alleged illegal activity on the internet.

  2. LIMITATION OF LIABILITY

    1. To the fullest extent permitted by law, we or our affiliates are not and will not be liable for any indirect, remote, punitive, special, incidental, consequential, or exemplary damages (including, without limitation, loss of business, revenue, profits, goodwill) arising out of or in connection with the Campaign, even if we have previously been advised of, or reasonably could have foreseen, the possibility of such damages, however they arise, whether in breach of contract or in tort (including negligence), including without limitation damages due to: (a) the use of or the inability to use the Portal or the Social Media Platform for the purposes of the Campaign; (b) unauthorized access to or alteration of or disclosure or loss of transmissions or data (including personal data); (c) malicious or criminal behaviour, or false or fraudulent transactions; (d) technical or other operational lapses on the Portal or the Social Media Platform; or (f) deficiency or inaccuracy in the documents or information or statutory requirements submitted you.

  3. INDEMNIFICATION

    1. You agree to indemnify, defend and hold harmless us, our Affiliates, our/ our Affiliates’ officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all third - party claims, losses, liabilities, damages, and/or costs (including reasonable attorney fees and costs) arising from your participation in the Campaign in violation of these Terms, or infringement of any intellectual property or other rights of Reliance or any third-party. We will notify you promptly of any such claim, loss, liability, or demand, and in addition to the foregoing, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.

    2. You shall not settle or compromise any such matter in respect of which any indemnity claim arises without our prior written consent. We shall be entitled to participate in such defence through our own counsel at your cost and expense.

  4. TERMINATION AND SUSPENSION

    1. We reserve the right to disable any Customer’s participation in the Campaign at our sole discretion.

    2. We may, at our sole discretion, terminate this Campaign without any further notice to you. Upon such termination of the Campaign, you may at the sole discretion of Reliance  receive an intimation in relation hereof .

    3. Upon termination, you will not be entitled to participate in the Campaign. We shall not be liable to you or any third party for any claims or damages arising out of any suspension or termination of this Campaign.

  5. DISCLAIMER OF WARRANTIES, INACCURACIES OR ERRORS

    1. We will endeavour to ensure that all information, whether in relation to the Campaign, offerings or otherwise (hereinafter “Information”), is correct at the time of its publication. However, we do not guarantee the accuracy of the Information and make no representations or warranties as to the completeness or accuracy of Information.

    2. You agree that the Information is being supplied to you on the condition that you will make your own determination as to the suitability of such Information for your purpose prior to use or in connection with the making of any decision. No Information contained herein shall constitute an invitation to invest in AJIO Website, Reliance, or any of its Affiliates.

  6. GOVERNING LAW AND JURISDICTION

    1. These Terms are governed by the laws of India. Any dispute arising out of or in connection with the Campaign shall be subject to the exclusive jurisdiction of the courts at Mumbai, India.

  7. FORCE MAJEURE EVENTS

    This Campaign is subject to force majeure circumstances including without limitation, floods, natural disasters, war, act of terror, political unrests, technical snags, act of God, pandemic, epidemic or any other circumstance beyond our reasonable control (“Force Majeure Event(s)”). We, Reliance, our Affiliates or our/ their officers, employees or agents shall be not liable for any delay, adverse effect caused to you, or failures to comply with our obligations as a result of any Force Majeure Event(s).

  8. ENTIRE AGREEMENT

    These Terms constitute the complete and exclusive understanding and agreement between you and us with respect to the Campaign and supersedes all prior understandings and agreements, whether written or oral, with respect to the subject matter contained herein.

  9. SEVERABILITY

    If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect, and the provision affected will be construed in a manner so as to be enforceable to the maximum extent permissible by applicable laws to achieve its intent.

  10. ASSIGNMENT

    You shall not assign or transfer, either directly or indirectly, in whole or in part, to any third-party, your rights and obligations under these Terms without our express prior written consent.

  11. PRIVACY NOTICE

    You agree that all personal data and information that you submit to us while participating in the Campaign, will be accessed, stored, processed and used by us in accordance with these Terms and the AJIO Website privacy policy available at: https://www.ajio.com/privacypolicy (“AJIO Website Privacy Policy”). By participating in this Campaign, you provide your express and implied consent, to the processing of your personal data or information which may be collected at the time of your participation in the Campaign in accordance with the AJIO Website Privacy Policy. We may from time to time be required to disclose the information collected from you to our trusted third-party service providers who assist us in order to facilitate the provision of services, participation in the Campaign, and availing of the benefits in relation to the Campaign. By participating in this Campaign, you consent to any such disclosure of your information. We ensure that such third-party service providers are bound by reasonable confidentiality obligations and/ or use, maintain and follow generally accepted industry and security standards with respect to such information.

  12. E-MAIL COMMUNICATIONS, CLOUD SERVICES, AND CYBER SECURITY

    During the validity of this Campaign and its related services, benefits, offers, promotional initiatives and other arrangements, we may exchange electronic versions of documents, data, e-mails, and other messages with you using commercially available software. Further, for your benefit, we may use cloud-based and other third-party service providers, and various devices and media, to store your data, communicate with you, and perform other data handling and management activities in connection with this Campaign and its related services, benefits, offers, promotional initiatives and other arrangements that may be of interest to you. Such communications and media can be vulnerable to attack from viruses, malware, other destructive electronic programs, invasions of privacy, or other intrusions or breaches. We undertake reasonable and appropriate security measures and programs to protect the security of these communications and data against such threats, and to select qualified suppliers of such services. Please note that our security software may occasionally reject a communication that you send to us, or we in turn may transmit something to you that is rejected by your system, potentially resulting in delays. We cannot, however, guarantee that our communications and documents will always be virus-free or immune from such risks, and for that reason, we ask for your consent to our use of e-mail, cloud-based and other service providers, media, and platforms for the storage of documents and data, and to communicate with you, as described in this paragraph. Your participation in this Campaign confirms your consent and agreement to the usage of e-mail, cloud platforms or other similar suppliers. If you would prefer, despite the potential cost and inconvenience, that we avoid using e-mail, cloud platforms or other similar suppliers, or that we follow special instructions or utilize specified encryption procedures, you agree to promptly notify us in writing on such limitations or requirements.

Terms published on 30th May,2024.

 

About AJIO

Reliance Retail Limited, a company incorporated under the laws of India, having its registered office at 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India ("AJIO") is a retail company which offers various retail solutions through its website www.ajio.com and its mobile and tablet applications (“Platforms”) including online lifestyle, fashion and electronics solutions, which inter alia facilitates the sale and purchase of electronics, and lifestyle and fashion merchandise ("Products") by users of the Platforms ("Users").

What is this AJIO Promotions Policy?

2.1. AJIO from time to time, organises various promotions, contests, offers including discounts, vouchers, coupons, campaigns, and sales with respect to the Products sold on the Platforms. This AJIO Promotions Policy (“AJIO Promotions Policy”), together with the terms and conditionsthe privacy policythe fee and payments policy, and the delivery policy sets out AJIO’s procedures and policies in offering promotions, contests, offers, discounts, vouchers, coupons, campaigns and sales conducted by it on the Platforms from time to time (“Promotions”). In addition to this AJIO Promotions Policy, any return of the Products by Users shall also be governed by, and be subject to the terms and conditions set out under AJIO’s return and refund policy.

2.2. Users are required to peruse and understand the terms of this AJIO Promotions Policy. If you do not agree to the terms contained in this AJIO Promotions Policy, you are advised not to accept the Terms of Use and may forthwith leave the Platforms. The terms contained in this AJIO Promotions Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platforms. If there is any conflict between the AJIO Promotions Policy and any other policies of AJIO, the AJIO Promotions Policy shall prevail.

General Terms of Promotions

3.1. AJIO may, from time to time offer various Promotions to its Users to create, encourage and sustain User interest in the Products. It is specifically clarified that all discounts offered by AJIO as a part of its Promotions on the Products shall exclude all convenience charges including charges that may accrue on the delivery of the Products to the Users, if any.

3.2. AJIO reserves the right to introduce the Promotions (individually or collectively) at intervals of its choice. While the general terms of this Promotions Policy sets out AJIO’s terms and conditions governing all of its Promotions, AJIO may also provide separate terms governing each one of its Promotions. While choosing to participate in the Promotions, the Users are, apart from this Promotions Policy, requested to peruse and understand the terms which govern individual Promotions. AJIO may, at any time and without having to service any prior notice to the User, modify or delete its Promotions or the terms and conditions governing such Promotions.

3.3. AJIO may provide the Promotions on a select range or on all of its Products. The Promotions may also be applicable on any, or certain specific purchases carried out by the User on the Platforms. Further, without having to service any notice on the User, AJIO may withdraw all, or a part of its Promotions from the Platforms.

3.4. During the term of the Promotions, AJIO may offer the following offers on select Products on the Platforms: (a) Trade Discounts, and (b) Coupon Discounts (together, the “Discounts”). Notwithstanding the term of the Promotions, the Promotions will be operational only until stocks last, and AJIO shall reserve the unconditional right to modify, suspend, or cancel any promotion any time.

3.5. Trade discounts are regular discounts which are provided by AJIO for the benefit of Users from time to time. The trade discounts are independent of any Promotions, and will be extended to only a select range of Products as indicated on the Platforms (“Trade Discounts”). The Trade Discounts shall offer discounts up to a certain percentage on the maximum-retail price (“MRP”) of the Products, and the User will only be required to pay the MRP of the Product as reduced by the amount of Trade Discount (“List Price”). The range of Trade Discounts offered on a Product may increase or decrease at any time during the term of the Promotions at the sole discretion of AJIO, and AJIO shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.6. In addition to the Trade Discounts, AJIO will also offer discount vouchers or coupon discounts on a select range of Products as indicated on the Platforms (“Coupon Discounts”). All Products available for sale on the Coupon Discount, may not necessarily have an applicable Trade Discount, and any combination thereof with Trade Discounts shall be at the sole discretion of AJIO.

3.7. From time to time, AJIO will also offer discount for Products under the Buy X Get Y Offer (“BX GY Offer”), under which upon purchase of a certain quantity of Products (“X”), Users will be offered a 100% discount on the List Price of certain other quantity of Products (“Y”), such discount being applicable to Products with the lowest List Price amongst the chosen Products. The benefit availed by a User from the discounted Products would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BX GY Offer, the refund payable by AJIO on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BX GY Offer will be displayed on the Platforms from time to time, at its sole discretion.

3.8. From time to time, AJIO will also offer discounts for Products under the Buy A at B offer (“BA AB Offer”), under which upon purchase of a certain quantity of Products (“A”), Users will be offered the bundle of products at a pre-decided bundle price (“B”). The benefit availed by a User from the bundled promotion would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BA AB Offer, the refund payable by AJIO on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BA AB Offer will be displayed on the Platforms from time to time, at AJIO’s sole discretion.

3.9. If AJIO partners with any third party in connection with a promotion, any terms and conditions of such promotion provided by the third party will also be applicable on such promotion.

3.10. AJIO reserves the right to cancel any purchase of the Products carried out using means including, but not limited to, invalid or unauthorized use of Discounts on the Platforms. AJIO shall at all times have the right to initiate appropriate legal proceedings against any website, entity or individual engaged in unauthorized publication of information pertaining to the Discounts. The Discounts are non-transferable and have no cash value.

3.11. AJIO reserves the right to modify the terms and conditions of any of the promotions offered on the Platforms at any time without assigning any reasons, and without any prior intimation to the Users.

3.12. Cancellation of Products: Subject to paragraph 3.2 of AJIO’s return and refund policy, if a User intends to cancel the purchase of a Product offered through a Promotion, and such cancellation has been accepted by AJIO, such User shall be entitled to a refund of the exact amount paid by the User for purchase of such Product or Products on the Platforms. By way of an illustration:

3.12.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User makes an online payment of a sum of INR 1,280 at the time of placing the order on the Platforms. Upon cancellation of the Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.12.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. The User makes payment of a total amount of INR 2,780 through credit card at the time of placing the order on the Platforms. Upon cancellation of the first Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon cancellation of the second Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon cancellation of both the Products in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 2,780. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.13. Return of Products: Subject to paragraph 3 of AJIO’s return and refund policy, if a User desires to return a Product or Products which have been purchased during the term of a Promotion, and such return has been accepted by AJIO, the User shall be entitled to a refund of the exact amount paid by the User for purchase of the Product or Products on the Platforms. By way of an illustration:

3.13.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User pays a sum of INR 1,280 for purchase of the Product. Upon return of the Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280.

3.13.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. Upon return of the first Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon return of the second Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon return of both the Products in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 2,780.

3.14. As a part of the Promotions, AJIO offers end of season sales from time to time (“EOS Sales”) which shall subsist only until stocks offered for EOS Sales last. The EOS Sales shall offer discounts on the MRP up to a certain percentage on select merchandise. The range of discounts offered on a Product or the Products may increase or decrease at any time during the EOS Sales at the sole discretion of AJIO and AJIO shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.15. Promotions may be combined only at the sole discretion of AJIO. All Promotions are non-transferable and have no cash value. Without having to service a prior notice on the User, AJIO reserves the sole right to extend or terminate the Promotions.

3.16. If the performance of AJIO in respect of any of the promotions is prevented or delayed due to circumstances including but not limited to the incidence of computer viruses, tampering, unauthorized intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other circumstances of a similar nature beyond the control of AJIO, AJIO shall not be liable for the consequences of such non-performance.

3.17. By the User’s participation in the Promotions, the User agreed to indemnify and hold harmless AJIO, its affiliates, officers, directors, employees, consultants, licensors, agents and representatives from any and all claims including reasonable attorney fees and costs arising out of the User’s participation in the Promotions.

Terms of Specific Promotions

a) First Purchase Offer

The First Purchase Offer is a promotional offer for all Users who are making their first purchase on the Platforms (“First Purchase Offer”).

The First Purchase Offer will commence on a date as notified on the Platforms, and will continue until the First Purchase Offer is revoked by AJIO (“Term of First Purchase Offer”).

The First Purchase Offer is applicable on selected Products sold on the Platforms.

Users may avail the benefit of the First Purchase Offer only once.

The Coupon Discount offered under the First Purchase Offer cannot be combined with any other offers, promotions or discounts offered by AJIO (other than Trade Discounts).

AJIO reserves the right to modify the terms of the First Purchase Offer, or discontinue the First Purchase Offer at any time without assigning any reasons, and without any prior intimation to the Users.

b) Ajio Wallet Offer

AJIO Points Based Registration Program

AJIO Points based registration program is a promotion that AJIO.com runs for its users. As a part of this program, when a user registers on AJIO.com, we will credit up to 750 AJIO Points into the user’s account.

FAQs

  • What part of the order Value can the customer pay using AJIO Points?

The customer can pay his entire order value using AJIO Points excluding taxes and shipping charges. These points are 100% redeemable for Order Value above INR 750.

Example: If the order value is ₹699, out of which the item cost excluding taxes is ₹750, taxes are ₹50 and shipping charges are ₹149 and if the customer has 750 AJIO Points in his account, then the customer needs to pay only ₹199 through other payment options.

  • Can I pay part of my order using AJIO Wallet?

Yes. AJIO Wallet is just another Payment mode.

  • How long are these points valid?

These points are valid for 7 days from the time of registration post which these points will appear in expired state in the user’s ledger and they cannot be redeemed.

  • What happens when the user Cancels or Returns?

When the user cancels or returns the product, the points get re-credited to the user’s AJIO Wallet in active or expired state depending on the original expiry duration of the points while they were credited to the user’s account.

Example: If the points were credited on 1st July and if the expiry was on 7th July and if the user cancels the order on 8th July, then the points will be shown in user’s wallet as expired. Similar rule applies to returns. Note that for returns, the points get credited back to the wallet when the return request is processed and not when the return request is created.

  • Where can I view My AJIO Wallet details?

You can view your AJIO Wallet under the My Accounts section.

c) Terms and Conditions for RelianceOne Membership Program

The portal, www.ajio.com (“Ajio Website”) and AJIO mobile application (“Ajio App”) (collectively “Platform”) is managed and operated by Reliance Retail Limited (“Reliance”), a public company incorporated under the Companies Act, 1956. Reliance enables sale and purchase of diverse range of products listed on the Platform from time to time.

An individual, who is of 18 years of age or above and has the capacity to enter into a contract makes specified purchases or completes transactions on the Platform as per the then prevailing terms of Reliance, can become a member (“ROne  Member”) of RelianceOne Membership Program (“ ROne Membership Program”) upon voluntarily providing his/her mobile number at the time of shopping to avail wide range of privileges and benefits and to earn points (“ROne Points”) which can be redeemed on the Platform.

Please read the following terms and conditions (“ROne Terms and Conditions”) carefully. By enrolling and availing the benefits of the ROne Membership Program, you are bound by these ROne Terms and Conditions.

The applicant hereby acknowledges that he/she has understood and accepts the ROne Terms and Conditions set out herein or ROne Terms and Conditions modified from time to time available on the Platform and agrees that the same will be binding upon him/her and by accepting the ROne Terms and Conditions, he/she shall not dispute the same and agrees to be bound by these ROne Terms and Conditions and waive his/her right to claim any ambiguity.

  1. ROne Member shall be entitled to earn ROne Points on the Platform on the purchase of goods and payment in respect thereof, in accordance with policies and/or schemes introduced or prevailing at the time.

  2. ROne Member earns 1 ROne Point for every one hundred rupees (INR 100) spent on buying Reliance’s products and/or services on the Platform.

    The redemption rate of each ROne Point shall be seventy (0.70) paisa on the Platform.

  3. ROne Member’s mobile number must be correctly entered on the Platform before billing or on completion of a transaction and it should be correctly captured on the invoice to earn ROne Points, failing which ROne Points will not be credited and Reliance shall not be responsible for the same. ROne Member shall be solely responsible to ensure that ROne Points are captured properly on the Platform. No requests for retro-credit will be entertained.

  4. Reliance will not be responsible for any loss of ROne Points due to loss, misuse, surrender or transfer of mobile number by ROne Member.

  5. ROne Points cannot be encashed. ROne Points are redeemable only against select products or services in accordance with the prevailing redemption policy / schemes at the time of such redemption.

  6. ROne Member can know the current balance of ROne Points by giving a missed call on 9212999888.

    Please refer to Reliance’s Privacy Policy on this link https://www.relianceretail.com/privacy-policy.htmlfor information regarding the collection, usage, and disclosure of your personally identifiable information.

    In case of any refund as per policy, Reliance shall reverse the earlier ROne Points credited, if any, in respect of the value of such refund.

  7. No ROne Points shall be credited to the extent purchase of goods or services was by way of redemption of ROne Points. It is the responsibility of ROne Member to check the Points balance from time to time by appropriate means. Reliance shall not provide any account statement to ROne Member.

  8. ROne Points shall not be credited if the mobile number used for signing up for ROne Membership Program is used by an institution/ organization/ reseller/ bulk buyer for the purchase of goods or services.

  9. ROne Points are credited against the ROne Member’s mobile number and as such cannot be pooled with, combined or transferred to any other mobile number.

  10. If ROne Member wishes to transfer the ROne Points against his mobile number to another mobile number, he is required to furnish documentary evidence that both the mobile numbers belong to him.

  11. ROne Points are not transferrable from one ROne Member to another ROne Member.

  12. Reliance may, at its sole discretion reject the enrolment in the ROne Membership Program for any reasons whatsoever as it deems appropriate.

  13. Reliance’s computation of ROne Points shall be final and binding. ROne Member shall not raise any dispute or question in respect of the same.

  14. All disputes in connection with the ROne Membership Program are subject to the laws of India and subject to Mumbai Jurisdiction.

  15. Reliance reserves the right to change/amend/add/delete/modify, without assigning any reasons therefor, ROne Terms and Conditions of the ROne Membership Program including without limitation the rate of awarding ROne Points, the rate of redeeming ROne Points, validity of ROne Points and the qualifying purchases from time to time or to withdraw or terminate the membership of any ROne Member without being responsible or liable to any person in any manner whatsoever. ROne Member acknowledges that it may not be possible for Reliance to ensure that all such changes/ amendments / additions /deletions/ modifications are informed to ROne Member. Accordingly, ROneMember is advised to check for any such changes/ amendments / additions /deletions/ modifications regularly on the Platform or designated customer service call centre.

  16. Liability of Reliance shall be limited to the extent of the then current value of outstanding ROne Points standing to the credit of ROne Member as per records maintained by Reliance.

  17. Reliance’s obligation under the ROne Membership Program is subject to force majeure conditions. In the event a force majeure situation occurs, Reliance shall not be responsible for any damage or loss which ROne Members/applicants may suffer by reason of such a failure or delay of performance, and such failure or delay shall not be a breach on part of Reliance.

  18. By redeeming the ROne points, ROne Members grant to Reliance a perpetual, irrevocable, non-exclusive, worldwide, royalty-free, assignable license to display, publish, announce or refer the details or name ("Member Material") in any form, electronic or print manner, venue, media or technology now known or later developed for any and all purposes, including, without limitation, for purposes of trade, advertising, and promotion as Reliance and its licensees or assignees determine, without any further compensation, notification, or permission.

d) ‘INVITE YOUR FRIENDS TO AJIO’ PROGRAM TERMS AND CONDITIONS

This ‘Invite your Friends to AJIO’ Program (“AJIO Referral Program”) being organized by Reliance Retail Limited (“Reliance”) offers the opportunity to earn rewards by referring individuals to sign up and make purchases on www.ajio.com (“AJIO Website”) and/or AJIO mobile application (“AJIO Mobile App”) collectively (“AJIO Platform”) using a unique AJIO referral code (“Referral Code”) provided to registered users of AJIO Platform (“AJIO User”).

These terms apply to the AJIO User’s participation in the AJIO Referral Program. By participating in this, AJIO Users agree to use the AJIO Referral Program as outlined herein, and consistent with any other terms that maybe applied to the AJIO Referral Program from time to time by Reliance.

ELIGIBILITY

  1. The referrer (AJIO User who refers a new user) must be a registered user on AJIO Platform (“Referrer”)

  2. The referee (person who is referred by AJIO User) should not be an existing registered user on AJIO Platform (“Referee”)

  3. The phone number and email address used by Referee to register on AJIO Platform using the Referral Code of the Referrer, should not have been used to log into AJIO Platform any time before.

  4. The phone number provided for receiving the OTP should not have been used to receive OTP for the AJIO Referral Program any time before.

PROGRAM DETAILS

  1. Referrer receives a Referral Code that can be shared with the Referrer’s friends or contacts via email or social media.

  2. To participate, the Referee has to create an account with a valid phone number and email address on either one of Ajio Platform.

  3. The Referee shall receive non-transferable AJIO points (as defined on the AJIO Website ) worth Rs.150 in Referee’s AJIO Wallet (as defined on the AJIO Website) instantly upon successful sign up.

  4. In order for the Referrer to receive the referral reward, the Referee must successfully place an order on AJIO Platform within the timeline specified by Reliance from time to time.

  5. Once a Referee successfully places an order and the return window of 30 days is closed, the Referrer receives non-transferable AJIO points worth Rs.150 into Referrer’s AJIO Wallet for the referral.

  6. The value of each AJIO point is Rs.1 that is redeemable for purchase of products only on AJIO Platform and this is subject to change any time at the sole discretion of Reliance.

  7. In case of cancellation/no delivery/refusal to accept the order or return or exchange of the order by the Referee, there will be no credit of AJIO points to Referrer’s AJIO Wallet.

  8. Only a maximum of 1500 AJIO points per month shall be deposited into Referrer’s AJIO Wallet as referral reward for the referral made in the previous month.

USE OF CREDIT

  1. Both Referrer and the Referee will receive the rewards of the AJIO Referral Program in the form of non-transferrable AJIO points credited to AJIO Wallet

  2. AJIO points cannot be redeemed for actual cash and shall not be transferable to a different AJIO User and/or to anyone’s bank account.

  3. AJIO points given to the Referrer and/or Referee is at the sole discretion of Reliance and can change anytime without notice.

  4. Reliance has the sole discretion to decide the expiry period of AJIO points received by the Referrer and/or Referee

OTHER TERMS

  1. Referrer can send unlimited invitations using his/her Referral Code under this AJIO Referral Program;

  2. Referral Codes are generated once per AJIO User and are valid for the life time of the AJIO User;

  3. Reliance can decide to stop the AJIO Referral Program at any time;

  4. Reliance reserves the right, at its discretion to change, modify, add, delete or remove any portions of the AJIO Referral Program Terms and Conditions, at any time without any prior written notice. The decision of Reliance in this regard shall be final and binding on all AJIO Users;

  5. Reliance, at any time, at its discretion, can add more benefits (or) add a redemption limit to AJIO points at any time;

  6. If either Referrer or Referee tries to do or has done any fraudulent activity to incur financial loss to Reliance or takes undue financial advantage by publishing the Referral Code with unapproved (by Reliance) promotional message on any other platform, will lead to no remittance of AJIO points to both the Referrer and Referee and if already remitted into AJIO accounts of the referrer and/or referee, AJIO at its sole discretion can remove any such AJIO points already remitted, at any time.

  7. The AJIO User shall not be bound in any way to participate in this Program. Any participation is voluntary in nature.

  8. If there are any issues, please contact https://www.ajio.com/selfcare

APPLICABLE LAW

This AJIO Referral Program Terms and Conditions shall be governed by and construed in accordance with the laws of India and courts in Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of this AJIO Referral Program.

e) INSTANT DISCOUNT OFFER TERMS AND CONDITIONS

This instant discount offer (defined below) is a promotional offer and is organized and administered by Reliance Retail Limited (“AJIO”) on www.ajio.com (“AJIO Website”) and on AJIO mobile application (“AJIO Mobile App”) collectively (“AJIO Platform”), for the sale of specified products displayed on AJIO Platform (“Specified Products”).

PERIOD:

This Instant Discount Offer shall commence on 06th January 2022 at [00:00:00 Hrs], and continue until 16th January 2022, [23:59:59 Hrs] or such other date and/or time as may be determined by AJIO (“Term of the Offer”). 

ELIGIBILITY:

This Offer is open to all individual legal residents of the Republic of India aged 18 or above on the Contest Start Date.

Each AJIO user (“User”) should have a valid phone number and e-mail address.

Participation in this Offer is purely voluntary.

OFFER:

User shall become eligible to earn 10% of the order value as instant discount (“Offer”) during the Offer Term on minimum purchase of Rs. 3000 and above on Specified Products;

The maximum discount that can be availed by a User using this Offer during the Offer Term is Rs. 1000;

The discount can be availed on the AJIO Platform payment page on selecting the payment option as debit or credit card.

OTHER TERMS AND CONDITIONS

  1. All matters related hereto shall be final and binding and no correspondence will be entertained on this behalf by AJIO.

  2. Participation in this Offer is purely voluntary.

  3. The Offer is open only for Users who have successfully placed an order on the Platform.

  4. This Offer does not apply to any other mode of payment other than prepaid.

  5. In case of cancellation or return of placed order, the availed discount will be proportionally reversed by AJIO.

  6. The Offer shall also be subject to additional terms and conditions as AJIO may notify from time to time.

  7. AJIO reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria and other pertinent Terms and Conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the User(s) without prior notice.

  8. This Offer is for a limited period and can be withdrawn by AJIO at any point of time, including after it has been announced.

  9. The Offer cannot be combined with any other promotion offered by AJIO on the Platform.

  10. In cases of fraudulent/suspicious transactions or if there is any technical glitch, AJIO reserves the right to revoke the Offer and disqualify any User from getting the benefits of this Offer.

  11. AJIO does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

  12. AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Offer including any loss incurred as a result of any delay and/or failure to perform any obligation to the Users that is caused by:

  13. Technical problems of any kind which may limit or prevent any person's participation in this Offer;

  14. Loss or damage arising from or in connection with the allocation or enjoyment of discount;

  1. Any other events beyond AJIO's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the User.

  1. Any questions, comments, or complaints in relation to this Offer will be entertained by AJIO only during the Term at https://www.ajio.com/selfcare.

  2. User hereby agrees to indemnify and keep AJIO harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by AJIO as a consequence of

(i) violation of the Terms and Conditions by the User;

(ii) violation of applicable laws;

(iii) any action or inaction resulting in wilful misconduct or negligence on the Users part.

User agrees that, these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Offer.

f) Terms and Conditions for Reliance Big Bold Sale Top Shopper Program

Please read these Terms and Conditions (“Terms”) before entering the Reliance Top Shopper Program (“Program”) being organized by Reliance Retail Limited (“Reliance”) on www.ajio.com (“AJIO Website”) and on corresponding mobile application (“AJIO Mobile App”), collectively called (“Platform”). The customer agrees that, by participating in this Program (“AJIO Customer”) will be bound by these Terms and acknowledges to satisfy all the Program eligibility requirements as provided herein below.

PERIOD:

  • This Program will go live on 12thSeptember 2022 at 17:00 (“Program Start Date”) and will end on 15th September 2022 (“Program End Date”) at 23:59 (“Program Period”) The Program Period shall be further divided into 3hour time-slots (starting 17:00 till 11:59) within which the purchases by various AJIO Customers shall be considered for the purpose of this Program (each a “Program Time-slot”).

  • Any purchases made before or after the Program Period will not be considered while deciding the winners of this Program. Additionally, purchases during a particular Program Time-slot shall not be considered for evaluating winners in any other subsequent Program Time-slot.

 

ELIGIBILITY:

  • This Program is open to all individual legal residents of the Republic of India aged 18 or above on the Program Start Date.

  • Each AJIO Customer shall be a registered user on the Platform and should have a valid phone number and e-mail address.

  • Participation in this Program is purely voluntary.

  • For participating in this contest, the AJIO Customer must place an order of the highest value as specified on the Platform and the purchases must be made within the relevant Program Time-slot.

  • Only AJIO Customers who are end customers making a purchase for their personal household use shall be eligible for the Rewards. AJIO Customers making purchases for the purpose of resale of products (as may be determined by Reliance), shall be disqualified from earning a Reward under this Program.

  • The purchases made should not have been returned, exchanged, or cancelled for 30 (Thirty) days from the time of purchase (“Purchase Return Window”)

  • Reliance shall not charge any amount for participation in this Program.

PRIZES:

  • AJIO Customer who has placed orders of the highest value as specified on the platform during the Program Period (“Program Winner”) will become eligible to win rewards (“Reward”). In the event there are multiple AJIO Customers with the highest purchase order value on the Platform, the AJIO Customer who has made the earliest purchase shall be deemed the Program Winner.

  • The Program Winner will receive a call from the Platform customer care to collect information regarding the size in case the Reward is an apparel/shoes and to obtain the written consent of the Program Winner to tag his/her social media account from the official social media handles of Reliance.

  • Post completion of 45 (forty-five) days from the date of the last exchanged product is delivered, Reliance will send the Reward to the Program Winner.

  • AJIO Customer shall not be eligible to win a Reward more than once during the Program Period.

OTHER TERMS AND CONDITIONS:

  • All matters related hereto (including interpretation of these Terms) shall be final and binding.

  • AJIO Customers’ names appearing on the leader board does not guarantee a Reward.

  • The Program is open only for AJIO Customers who have successfully placed an order on the Platform either prepaid or cash on delivery mode and upon the AJIO Customer making the relevant payments.

  • Reliance reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Program or any part thereof including the eligibility criteria and other pertinent Terms and Conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the AJIO Customer(s) without prior notice.

  • This Program is for a limited period, as mentioned above and can be withdrawn by Reliance at any point of time, including after it has been announced.

  • The Reward cannot be exchanged for cash or other merchandise in part or full.

  • The Program cannot be combined with any other promotion offered by Reliance on the Platform.

  • The shopping value is calculated at an order level and it cannot be combined using multiple purchases under a single user account.

  • In cases of fraudulent/suspicious transactions or if there is any technical glitch, Reliance reserves the right to revoke the Reward and disqualify any AJIO Customer from getting the benefits of this Program.

  • Reliance does not assume any liability whatsoever arising out of the Reward. Particularly, Reliance will not be liable for, any product or quality related issues, or similar claims made by the AJIO Customers and the same shall be directed to the manufacturer of the Reward.

  • Reliance does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

  • Reliance will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Program including any loss incurred as a result of any delay and/or failure to perform any obligation to the AJIO Customers that is caused by:

  • technical problems of any kind which may limit or prevent any person's participation in this Program;

  • any loss or damage arising from or in connection with the allocation or enjoyment of Reward;

  • any other events beyond Reliance's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the AJIO Customer.

  • Any questions, comments, or complaints in relation to this Program will be entertained by Reliance only during the Program Period at https://www.ajio.com/selfcare.

  • AJIO Customer hereby agrees to indemnify and keep Reliance harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by Reliance as a consequence of (i) violation of the Terms by the AJIO Customer; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the AJIO Customers part.

  • AJIO Customer agrees that, these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Program.

g) DHANI BANK CASHBACK OFFER TERMS AND CONDITIONS 

The CASHBACK Offer (defined below) is a promotional offer administered and offered by DHANI BANK Limited (“DHANI BANK”) in partnership with Reliance Retail Limited (“AJIO”) on www.Ajio.com (“AJIO Website”) and on AJIO mobile application (“AJIO Mobile App”) (collectively referred to as “AJIO Platform”), for the sale of specified products displayed on the Platform (“Specified Products”).

PERIOD:

This CASHBACK Offer shall commence on 02nd February 2022 at [17:00:00 Hrs], and continue until 28th February 2022, [23:59:59 Hrs] or such other date and/or time as may be determined by AJIO (“Term of the Offer”).

ELEGIBILITY

This CASHBACK Offer is open to all individual legal residents of the Republic of India aged 18 or above on the offer start date.

Each AJIO customer (“User”) should have a valid phone number and e-mail address.

OFFER:

The User shall be eligible to avail the CASHBACK Offer only if the User fulfils the below conditions:

  1. User makes payment for purchase of the Specified Products using selected DHANI BANK OneFreedom cards, as may be determined by AJIO and/or DHANI BANK from time to time; and

  2. The total value of a single order for purchase of Specified Products on the AJIO Platform is equal to or greater than Rs. 1999.00, after taking into account all applicable discounts, if any.

Upon purchasing Specified Products in accordance with the above, eligible User shall receive cashback of Flat 10%, maximum cashback of Rs. 300.00 on Dhani OneFreedom Card (“CASHBACK Offer”).

TERMS AND CONDITIONS

  1. The CASHBACK Offer can be availed only once per each DHANI BANK OneFreedom cards by the User during the entire Term of the Offer.

  2. The CASHBACK Offer cannot be combined with any other promotion offered by AJIO and/or DHANI BANK.

  3. The maximum CASHBACK that can be availed under this CASHBACK Offer is Rs. 300.00 on Dhani OneFreedom Card.

  4. All products returned by the User shall be entertained solely as per AJIO’s prevailing product return policy.

  5. If User faces any issue(s) while availing the CASHBACK Offer, the User may contact DHANI BANK at [https://www.dhani.com/support/], and/or AJIO at [https://www.ajio.com/selfcare].

  6. AJIO and/or DHANI BANK reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this CASHBACK Offer or any part thereof including the eligibility criteria and other pertinent terms and conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the User without any prior notice to the User.

  7. The CASHBACK Offer shall also be subject to such additional terms and conditions as AJIO may notify from time to time.

  8. Participation to this CASHBACK Offer is purely voluntary.

  9. This CASHBACK Offer is for a limited period and can be withdrawn by AJIO at any point of time, including after it has been announced.

  10. AJIO do not assume any liability whatsoever arising out of this CASHBACK Offer. Maximum liability of AJIO is limited only to the value of the minimum billing amount of the CASHBACK Offer.

  11. CASHBACK Offer is subject to discontinuation or revocation in cases of fraudulent/ suspicious transaction or if there are any technical glitches or force majeure conditions as determined solely by AJIO and may disqualify any User from getting the benefits of this CASHBACK Offer.

  12. AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this CASHBACK Offer including any loss incurred as a result of any delay and/or failure to perform any obligation to the Users that is caused by:

    a. technical problems of any kind which may limit or prevent any person's participation in this CASHBACK Offer;
    b.any loss or damage arising from or in connection with the allocation or enjoyment of discount;
    c.any other events beyond AJIO's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the User.

  13. AJIO (including employees, directors) shall not be liable or held responsible for any inactivated DHANI Free cashback card, any lack or lapse in any communication on account of failure or delay by any of the internet, telecom, sms and emails service providers.

  14. User hereby agrees to indemnify and keep AJIO harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by AJIO as a consequence of (i) violation of the terms and conditions by the User; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the User’s part.

  15. User agrees that, these terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of this CASHBACK Offer. 

h) Terms and Conditions for AJIO Sale Price reveal

Please read these Terms and Conditions (“Terms”) before viewing the AJIO Big Bold Sale price reveal is being organized by Reliance Retail Limited (“Reliance”) on www.ajio.com (“AJIO Website”) and on the corresponding AJIO mobile application (“AJIO Mobile App”), collectively called (“Platform”). The customer on the Platform (“AJIO Customer”) agrees that, by viewing these Terms, he agrees and acknowledges the terms of the Programas provided herein below.

PERIOD:

The Program will commence at [00:00:00 AM] on 10th March 2022 (“Program Start Date”), and continue until [23:59:59] on 10th March 2022 (“Program End Date”), or such other date on which the Offer is revoked by Reliance (“Program Period”) 

TERMS AND CONDITIONS:

  • Reliance shall reveal the discounted prices of the specified products displayed on the Platform (“Program”) proposed to be sold as part of the AJIO Big Bold Sale.

  • The discounted prices revealed as part of this Program:

(a) are only indicative and approximate prices and each AJIO Customer is requested to verify the purchase price prior to purchasing any specified product on the Platform;

(b) shall be effective only during the period of the AJIO Big Bold Sale;

(c) are not an offer for sale and are only a marketing activity to highlight the discounted prices of specified products on the Platform.

  • Products and prices offered pursuant to the Program are subject to availability from the respective participating merchants/sellers on the Platform and accordingly Reliance, in no circumstances shall be liable for non-availability of any of the products or the discounts.

  • All matters related hereto (including interpretation of these Terms) shall be final and binding and no correspondence will be entertained on this behalf by Reliance.

  • Reliance reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify the Price Reveal or any part thereof including the eligibility criteria and other pertinent Terms at its sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the AJIO Customers without prior notice.

  • This program is for a limited period and can be withdrawn by Reliance at any point of time, including after it has been announced.

  • In cases of fraudulent/suspicious transactions or if there is any technical glitch, Reliance reserves the right to revoke the Program and disqualify any AJIO Customer from getting the benefits of this Program.

  • Reliance does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

  • Reliance will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Program including any loss incurred as a result of any delay and/or failure to perform any obligation to AJIO Customer that is caused by:

(a) technical problems of any kind which may limit or prevent any person's participation in the Big Bold Sale;

(b) any loss or damage arising from or in connection with the allocation or enjoyment of discounts;

(c) any other events beyond Reliance's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to AJIO Customer.

  • Any questions, comments, or complaints in relation to this Program will be entertained by Reliance only during the Term at https://www.ajio.com/selfcare.

  • AJIO Customer hereby agrees to indemnify and keep Reliance harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by Reliance as a consequence of (i) violation of the Terms by the AJIO Customer; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the AJIO Customers part.

  • AJIO Customer agrees that, these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Program.

i) Terms and Conditions for AJIO LUXE (SOTC)

Please read these Terms and Conditions (“Terms”) before entering the AJIO LUXE Offer (“Offer”) being organized by Reliance Retail Limited (“Reliance”) on https://www.luxe.ajio.com/ (“AJIO LUXE Website”) and on corresponding mobile application (“AJIO LUXE Mobile App”), (collectively called “Platform”) in association with SOTC Travel Limited (“SOTC”). The customer agrees that, by participating in this Offer, he/she will be bound by these Terms and agrees to satisfy all the Offer eligibility requirements as provided herein below.

PERIOD:

  • This Offer will go live on 12th October, 2022 (“Offer Start Date”) and will end on 12th December 2022 (“Offer End Date”) at 23:59 PM (“Offer Period”).

ELIGIBILITY:

  • This Offer is open to all individual legal residents of the Republic of India aged 18 or above on the Offer Start Date.

  • Each customer shall be a registered user on the Platform and should have a valid phone number and e-mail address.

  • Participation in this Offer is purely voluntary.

  • For availing this Offer, the customer must place an order of at least INR 10,000 (Rupees Ten Thousand only) on the Platform and the purchases must be made within the Offer Period.

  • The Offer is open only for customers who have successfully placed an order on the Platform either prepaid or cash on delivery mode and upon the customer making the relevant payments.

  • The customer must sign up/login before applying the promotion code in order to avail the Offer.

  • The promotion code shall be provided by SOTC to their select priority customers only.

OFFER:

  • All eligible customers shall be provided a promotion code of INR 2,000 (Rupees Two Thousand only) (“Promotion Code”). Each Promotion Code shall bear a code using which enables eligible customers to redeem the Promotion Code subject to these Terms.

  • The Promotion Code can be redeemed only until the Offer End Date after which it will expire.

  • The Promotion Code must be applied at checkout at the time of completion of payment by the customers.

  • Customers who receive the Promotion Code under the Offer can avail it on all products sold on the Platform. This Offer will be applicable for brands across the Platform barring those that are under global exclusions. The list of brands to which the Offer does not apply are as follows:

JODI, M.A.C., Onitsuka Tiger, Pankaj & Nidhi, Huemn, Faso, Ramraj Cotton, Uathayam, Unibro, Twin Birds, Samsung, Deepam, Apple, Fitbit, Noise, MPL Sports, Stellar Home, Huemn, Candere by Kalyan Jewellers , 431-88 by Shweta Kapur, En Inde, Cover, Ebel, Edox, Frederique Constant, Junghans, Louis Erard, Nomos Glashutte, Raymond Weil, Swiss Military, Masaba, Giorgio Armani, Misa, West Elm, Bichauna, Manish Malhotra, Westa Home, Bangalore Refinery, Indivara by Muthoot, Joyalukkas, Kuberbox, Kundan, Malabar Gold & Diamonds, Melorra, Mmtc Pamp, PC Jeweller, Reliance Jewels, WHP Jewellers, Zeya, Aigner, Alpina, BCBG, Citizen, Doxa, Earnshaw, Ebel, Elie Saab, Fendi Timepieces, Frederique Constant, Junghans, Konig 74, Luminox, Maurice Lacroix Watches, Meistersinger, Obaku, Oris, Raymond Weil, Roamer, Saint Honore, Swarovski, Titoni, Zinvo, Ted Baker, Estee Lauder, Clinique, Bobbi Brown, L’occitane, Euphoria Jewellery, Movado, Liberty , Iski Uski, Srijagdamba Pearls Dealer, Abhooshan, Adorn by Nikita Ladiwala, Ahilya Jewels, Akshat Sapphire, Anuka Jewels, Blisse Allure, Caratcafe, Clara, Crunchy Fashion, Darshraj, Dishis, Eloish, Hiflyer Jewels, KS- Kiran Silver, Kuberbox, La Soula, Lecalla, MAA Silver, Nemichand Jewels, Noor, Ornate Jewels, Osasbazaar, P.N. Gadgil Jewellers, Peenzone, Peora, Praavy, Reliance Jewels, Silver Emporium, Silvero Jewellery, Silverspot Jewel, Silverwala, Taraash, Thiya, Tribe Amrapali, Trishona, Vanbelle, Vijayshree  Sovani Designs & White Haathi.

  • Customers can redeem the Promotion Code issued under this Offer only once.

  • The Promotion Code issued under the Offer may be redeemed on https://luxe.ajio.com/

OTHER TERMS AND CONDITIONS:

  • Reliance shall be the sole authority for interpretation of these Terms. All matters related hereto (including interpretation of these Terms) shall be final and binding.

  • Customers and bearers of the Promotion Codes issued under this Offer shall be deemed to have read, understood and accepted these Terms.

  • Reliance reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria and other pertinent Terms at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the customer(s) without prior notice.

  • This Offer is for a limited period, as mentioned above and can be withdrawn by Reliance at any point of time, including after it has been announced.

  • The Promotion Codes issued under the Offer cannot be converted into cash.

  • The Promotion Codes issued under the Offer shall not be valid on bulk purchases of any product.

  • The Offer cannot be combined with any other promotion offered by Reliance on the Platform.

  • The shopping value is calculated at an order level and it cannot be combined using multiple purchases under a single user account.

  • In cases of fraudulent/suspicious transactions or if there is any technical glitch, Reliance reserves the right to revoke the Offer and disqualify any customer from getting the benefits of this Offer.

  • Reliance does not assume any liability whatsoever arising out of the Offer. Particularly, Reliance will not be liable for, any product or quality related issues, guarantee, warranty or similar claims made by the customers and the same shall be directed to the respective brand owners/ manufacturers of the products. The guarantee and warranty of the products shall be transferred to the customer as received from the respective manufacturer/ distributor of such products and Reliance shall not be liable in any manner for the same.

  • Reliance does not accept responsibility for loss of the Promotion Code or stolen Promotion Code(s) under this Offer and no duplicate Promotion Code or other compensation shall be provided by Reliance to the customers under any circumstances.

  • Reliance does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

  • Reliance will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage or cost or third party liability which is suffered or sustained in connection with this Offer including but not limited to any loss incurred as a result of any delay and/or failure to perform any obligation to the customers that is caused by:

  1. technical problems of any kind which may limit or prevent any person's participation in this Offer;

  2. any loss or damage arising from or in connection with the allocation or enjoyment of Promotion Codes under this Offer;

  3. any other events beyond Reliance's control that may cause the Offer to be disrupted or corrupted or may lead to loss of, or damage to, the customer.

  • Any questions, comments, or complaints in relation to this Offer or Promotion Code will be entertained by Reliance only during the Offer Period at customercare@ajio.com

  • Customers hereby agree to indemnify and keep Reliance harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by Reliance as a consequence of (i) violation of the Terms by the customer; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the customer’s part.

  • Customers agrees that these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Offer.

j) Terms and Conditions for AJIO LUXE (Thomas Cook)

Please read these Terms and Conditions (“Terms”) before entering the AJIO LUXE Offer (“Offer”) being organized by Reliance Retail Limited (“Reliance”) on https://www.luxe.ajio.com/ (“AJIO LUXE Website”) and on corresponding mobile application (“AJIO LUXE Mobile App”), (collectively called “Platform”) in association with Thomas Cook India Limited (“Thomas Cook”). The customer agrees that, by participating in this Offer, he/she will be bound by these Terms and agrees to satisfy all the Offer eligibility requirements as provided herein below.

PERIOD:

  • This Offer will go live on 12th October, 2022 (“Offer Start Date”) and will end on 12th December 2022 (“Offer End Date”) at 23:59 PM (“Offer Period”).

ELIGIBILITY:

  • This Offer is open to all individual legal residents of the Republic of India aged 18 or above on the Offer Start Date.

  • Each customer shall be a registered user on the Platform and should have a valid phone number and e-mail address.

  • Participation in this Offer is purely voluntary.

  • For availing this Offer, the customer must place an order of at least INR 10,000 (Rupees Ten Thousand only) on the Platform and the purchases must be made within the Offer Period.

  • The Offer is open only for customers who have successfully placed an order on the Platform either prepaid or cash on delivery mode and upon the customer making the relevant payments.

  • The customer must sign up/login before applying the promotion code in order to avail the Offer.

  • The promotion code shall be provided by Thomas Cook to their select priority customers only.

OFFER:

  • All eligible customers shall be provided a promotion code of INR 2,000 (Rupees Two Thousand only) (“Promotion Code”). Each Promotion Code shall bear a code using which enables eligible customers to redeem the Promotion Code subject to these Terms.

  • The Promotion Code can be redeemed only until the Offer End Date after which it will expire.

  • The Promotion Code must be applied at checkout at the time of completion of payment by the customers.

  • Customers who receive the Promotion Code under the Offer can avail it on all products sold on the Platform. This Offer will be applicable for brands across the Platform barring those that are under global exclusions. The list of brands to which the Offer does not apply are as follows:

JODI, M.A.C., Onitsuka Tiger, Pankaj & Nidhi, Huemn, Faso, Ramraj Cotton, Uathayam, Unibro, Twin Birds, Samsung, Deepam, Apple, Fitbit, Noise, MPL Sports, Stellar Home, Huemn, Candere by Kalyan Jewellers , 431-88 by Shweta Kapur, En Inde, Cover, Ebel, Edox, Frederique Constant, Junghans , Louis Erard , Nomos Glashutte, Raymond Weil, Swiss Military, Masaba , Giorgio Armani, Misa, West Elm, Bichauna, Manish Malhotra, Westa Home, Bangalore Refinery, Indivara by Muthoot, Joyalukkas, Kuberbox, Kundan, Malabar Gold & Diamonds, Melorra, Mmtc Pamp, PC Jeweller, Reliance Jewels, WHP Jewellers, Zeya, Aigner, Alpina, BCBG, Citizen, Doxa, Earnshaw, Ebel, Elie Saab, Fendi Timepieces, Frederique Constant, Junghans , Konig 74, Luminox, Maurice Lacroix Watches , Meistersinger, Obaku, Oris, Raymond Weil, Roamer, Saint Honore, Swarovski, Titoni, Zinvo, Ted Baker, Estee Lauder, Clinique, Bobbi Brown, L’occitane, Euphoria Jewellery, Movado, Liberty , Iski Uski, Srijagdamba Pearls Dealer, Abhooshan, Adorn by Nikita Ladiwala, Ahilya Jewels, Akshat Sapphire, Anuka Jewels, Blisse Allure, Caratcafe, Clara, Crunchy Fashion, Darshraj, Dishis, Eloish, Hiflyer Jewels, KS- Kiran Silver, Kuberbox, La Soula, Lecalla, MAA Silver, Nemichand Jewels, Noor, Ornate Jewels, Osasbazaar, P.N. Gadgil Jewellers, Peenzone, Peora, Praavy, Reliance Jewels, Silver Emporium, Silvero Jewellery, Silverspot Jewel, Silverwala, Taraash, Thiya, Tribe Amrapali, Trishona, Vanbelle, Vijayshree  Sovani Designs & White Haathi.

  • Customers can redeem the Promotion Code issued under this Offer only once.

  • The Promotion Code issued under the Offer may be redeemed on https://luxe.ajio.com/

OTHER TERMS AND CONDITIONS:

  • Reliance shall be the sole authority for interpretation of these Terms. All matters related hereto (including interpretation of these Terms) shall be final and binding.

  • Customers and bearers of the Promotion Codes issued under this Offer shall be deemed to have read, understood and accepted these Terms.

  • Reliance reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria and other pertinent Terms at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the customer(s) without prior notice.

  • This Offer is for a limited period, as mentioned above and can be withdrawn by Reliance at any point of time, including after it has been announced.

  • The Promotion Codes issued under the Offer cannot be converted into cash.

  • The Promotion Codes issued under the Offer shall not be valid on bulk purchases of any product.

  • The Offer cannot be combined with any other promotion offered by Reliance on the Platform.

  • The shopping value is calculated at an order level and it cannot be combined using multiple purchases under a single user account.

  • In cases of fraudulent/suspicious transactions or if there is any technical glitch, Reliance reserves the right to revoke the Offer and disqualify any customer from getting the benefits of this Offer.

  • Reliance does not assume any liability whatsoever arising out of the Offer. Particularly, Reliance will not be liable for, any product or quality related issues, guarantee, warranty or similar claims made by the customers and the same shall be directed to the respective brand owners/ manufacturers of the products. The guarantee and warranty of the products shall be transferred to the customer as received from the respective manufacturer/ distributor of such products and Reliance shall not be liable in any manner for the same.

  • Reliance does not accept responsibility for loss of the Promotion Code or stolen Promotion Code(s) under this Offer and no duplicate Promotion Code or other compensation shall be provided by Reliance to the customers under any circumstances.

  • Reliance does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

  • Reliance will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage or cost or third party liability which is suffered or sustained in connection with this Offer including but not limited to any loss incurred as a result of any delay and/or failure to perform any obligation to the customers that is caused by:

  1. technical problems of any kind which may limit or prevent any person's participation in this Offer;

  2. any loss or damage arising from or in connection with the allocation or enjoyment of Promotion Codes under this Offer;

  3. any other events beyond Reliance's control that may cause the Offer to be disrupted or corrupted or may lead to loss of, or damage to, the customer.

  • Any questions, comments, or complaints in relation to this Offer or Promotion Code will be entertained by Reliance only during the Offer Period at customercare@ajio.com

  • Customers hereby agree to indemnify and keep Reliance harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by Reliance as a consequence of (i) violation of the Terms by the customer; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the customer’s part.

  • Customers agrees that these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Offer.

k) Bank Offers

  1. HDFC Bank Offer

  2. Bank Of Baroda Offer

  3. Standard Chartered Bank Offer

  4. State Bank Of India Bank Offer- SBI

  5. ICICI Bank Offer

  6. Citi Bank Offer

  7. Kotak Bank Offer

  8. Axis Bank Offer

  9. HSBC Bank Offer

  10. 5% Instant Discount

  11. One Bank Offer

  12. IDFC Bank Offer

  13. AU Bank Offer

  14. UPI Offers

  15. FEDERAL BANK Offer

  16. IDBI BANK Offer

  17. Induslnd Bank Offer

  18. Yes Bank Offer

l) Wallet Offers

  1. Paytm Offer

  2. Ajio Wallet Earn And Burn Offer

  3. Mobikwik Offer

m) Gamification

  1. Gamezone

  2. Spin The Wheel

  3. Coupon quest

  4. Scratch The Card

  5. Top Shopper Contest

n) Jiomart
o) AJIO LUXE Terms & Conditions

 Miscellaneous Promotions

Loyalty Rewardz

Offer: Acceptance of Loyalty reward points on Ajio online website (i.e.Loylty Rewardz points of Credit Card and Debit Cards) at www.ajio.com(“Ajio”).

This Offer is run and managed by Loyalty Rewardz Management Private Limited (“Loyalty”).

Offer is applicable only for valid unexpired Loyalty rewards points received under debit card/credit Card, issued by various banks to the customer as per the terms and conditions of the customer’s respective Banks.

Customer can make use of their Loyalty rewardz points for purchasing various products from Ajio website online.

Customer purchasing from Ajio by way of redeeming the Loyalty rewards points are required to select on redeeming the value under Loyalty points before making the final payment. Balance amount, if any for the purchase of product post redemption to be paid by the customer over and above the redemption value.

Loyalty rewardz Points earned by the Customer cannot be encashed from Ajio. Customer shall also earn additional two points on each purchase value of Rs. 100/- through the Credit / Debit card from Ajio through Loylty Rewardz under the customer Credit/debit cards rewards point as per the terms and conditions of Loyalty and more particularly mentioned under www.maxgetmore.com.

Participation to this offer is purely voluntary.

No communications about the offer will be entertained by Ajio, all communications pertaining to the offer shall be provided by Loylty to its customers.

Terms and Conditions of Banks and Loyalty will be applicable on Loylty Rewardz Points and its redemption.

Terms and conditions of Loylty are available at www.maxgetmore.com.

Ajio do not assume any liability whatsoever arising out of this Offer. Maximum Liability of Ajio is limited to the value of the points redeemed by the customer under the offer.

All disputes are subject to the laws of India and Courts at Mumbai only shall have exclusive jurisdiction.

 

EXPIRED OFFERS:

1st Jan 2018 to till 31st Dec 2021 Offers

Grievance Redressal

Any grievances relating to the AJIO Promotions Policy may be directed by you to the grievance officer of AJIO who can be contacted at grievance.officer@ajio.com.

 

 

GIFT WITH PURCHASE PROMOTIONAL OFFER TERMS AND CONDITIONS

These terms and conditions (“Terms”) govern your access, use and participation in the Gift With Purchase Promotional Offer (“Promotional Offer”), hosted by Reliance Retail Limited (“Reliance” or “we” or “us” or “our”) having its registered address at 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai - 400002, Maharashtra, and constitute an agreement between Reliance and the individual (natural person) who participates in this Promotional Offer in accordance with these Terms (“Promotional Offer Participant” or “you” or “your”).

This Promotional Offer is owned and operated by Reliance. The Promotional Offer is being made available purely on a “best effort” and pan-India basis and your participation in this Promotional Offer is completely voluntary. These Terms constitute an electronic record within the meaning of the Applicable Laws in India. This electronic record is generated by a computer system and does not require any physical or digital signatures. You understand that by participating in this Promotional Offer, you will be legally bound by these Terms. You acknowledge that by participating in this Promotional Offer, you are deemed to have completely read and accepted these Terms as fair and reasonable, without any dispute, and you hereby waive your right to claim any ambiguity in relation thereof.

This Promotional Offer is available only on AJIO Website (defined below) in India during the Promotional Offer Period and subject to these Terms, the Promotional Offer Participant can avail the Benefits of this Promotional Offer on making Eligible Purchase (defined below) of Specific Products (defined below) on AJIO Website within the Promotional Offer Period.

For the sake of clarity:

  • Except for AJIO Website, this Promotional Offer is not applicable on any other online or offline platform/channels owned and operated by Reliance (including its Affiliates) in or outside India.
  • This Promotional Offer is not applicable on any third-party owned and operated online or offline platform/channels.
  • This Promotional Offer and any related Benefits in relation thereof cannot be combined with any other promotional offer which is made available and run by Reliance on AJIO Website.
  • This Promotional Offer and any related Benefits in relation thereof is non-binding, non-transferable, non-cashable and non-negotiable.

This Promotional Offer is limited in quantity and will be applicable only when both, the Specified Products and Benefits in relation thereof are in stock. In case, either of them goes out of stock while browsing, or on the cart, this Promotional Offer will no longer be applicable and the Promotional Offer Participant will not be eligible for any Benefit under this Promotional Offer.

For the purposes of these Terms:

  • Affiliate” shall mean with respect to any entity means, any other entity controlling, controlled by or under common control with such entity. For the purposes of this definition, “control” (including the terms “controlling”, “controlled by” and “under common control with”) shall mean the possession, direct or indirect, of the power to direct or cause the direction of the management and policies of an entity, whether through the ownership of equity interest, by contract or otherwise.
  • AJIO Website” shall mean www.ajio.com and www.luxe.ajio.com including the corresponding mobile application on iOS and Android connected to the aforesaid website(s) which is operated by Reliance.
  • Applicable Laws” shall mean any laws, bye-laws, statutes, rules, regulations, subordinate legislation, orders, ordinances, notices, notifications, directions, restrictions, common law, judgments, decrees, circulars, decisions, or other requirements or directives of any Governmental Authority or any individual, partnership, corporation, company, unincorporated organization, association, trust, or other entity acting under the authority of any Governmental Authority, as well as any protocols, policies, codes, guidelines, standards, resolutions and guidance notes, and any interpretation of any of the foregoing by a Governmental Authority that has the force of law.
  • Benefits” shall mean free gift made available to the Eligible Customers making Eligible Purchase of Specified Products on AJIO Website during the Promotional Offer Period.
  • Customer” shall mean customers purchasing Products and pre-paid / Cash On Delivery (“COD”) order placements in relation thereof on AJIO Website.
  • Eligible Customer” shall mean Customers purchasing Specified Products and pre-paid/ COD order placements in relation on AJIO Website
  • Eligible Purchase” shall mean purchase of Specified Products and pre-paid/COD order placements in relation thereof by the Eligible Customer on AJIO Website.
  • Products” shall mean product listed and sold on AJIO Website excluding gold, silver and other previous metal jewelry, idols & coins.
  • Promotional Offer Period” shall mean the limited duration for which the Promotional Offer will be made available on AJIO Website, unless earlier terminated and/or suspended by Reliance at its sole discretion in accordance with these Terms;
  • Specified Product” shall mean selected Products or group of Products of any particular brand or brands or any combination thereof which are listed and sold on AJIO Website on which this Promotional Offer is applicable.

GENERAL

  • We reserve the right to determine all aspects of the Promotional Offer, and may modify, restrict, or discontinue the Promotional Offer at any time without any advance notice. We may, at any time change, amend, modify, add, or remove portions of the contents of these Terms. You are requested to review these Terms and AJIO Website Policies (defined below) before participating in the Promotional Offer. Your continued participation in the Promotional Offer following the changes or updates to these Terms shall be deemed that you accept the changes or revisions to these Terms and agree to abide by it and the AJIO Website Policies, and hereby waive any right to receive from us any form of specific notice in relation thereof.
  • Please note that all purchases of Product made on the AJIO Website shall be governed by the AJIO Website policies including terms of use, privacy policy, cancellation, returns and refund policy, fees and payment policy, etc (“AJIO Website Policies”). To the extent that these AJIO Website Policies are inconsistent with these Terms, then the AJIO Website Policies will prevail unless otherwise mentioned in these Terms.
  • You agree and acknowledge that we may, at our sole discretion: (a) determine the eligibility for participating in this Promotional Offer; (b) seek such information, details, or information in respect of your participation from you as we may deem necessary; (c) reject and/or disqualify any Promotional Offer Participant from participating in this Promotional Offer and any Benefits in relation thereof, in case of violation of any Applicable Laws and/or these Terms; or (d) reserve the right to disqualify you from the Benefits of this Promotional Offer if any fraudulent activity is identified as being carried out directly or indirectly by you for the purpose of availing the benefits under this Promotional Offer. In case of any fraudulent activity is carried out directly or indirectly by you, for the purpose of availing the Benefits under this Promotional Offer, necessary action will be taken by us and our decision in relation thereof is final and binding on you.
  • Images, if any provided in this Promotional Offer related promotions materials are only for pictorial representation and we do not undertake any liability or responsibility for the same.
  • Nothing contained herein shall constitute or be deemed to constitute an advice, invitation or solicitation to purchase any Products of AJIO Website or any third-party websites and is not intended to create any rights and obligations in relation thereof.

2. ELIGIBILITY AND PARTICIPATION

2.1 In order to be eligible to participate in the Promotional Offer, you should fulfil the following eligibility criteria:

  • you are an Indian resident;
  • you are at least 18 (eighteen) years of age;
  • you are fully competent to enter into these Terms and abide by and comply with these Terms and AJIO Website Policies;
  • you must have a valid account on the AJIO Website.

2.2 By accepting these Terms, you affirm that you are eligible to participate in the Promotional Offer, in accordance with the eligibility criteria specified in paragraph 2.1 above.

2.3 In the event we are made aware that you do not fulfil any of the aforesaid criteria, you are not eligible to participate in the Promotional Offer and we reserve the right to revoke your participation in the Promotional Offer and disqualify you from any benefits in relation thereof, without further notice to you.

2.4 In order to participate in the Promotional Offer and avail the Benefits in relation thereof, you are required to undertake the following actions during the Promotional Offer Period:

  • You must be an Eligible Customer making Eligible Purchase of Specified Products on AJIO Website within the Promotional Offer Period.
  • You must add the Specified Products to the bag and make Eligible Purchase of the Specified Products on AJIO Website to avail the Benefit under the Promotional Offer. The Benefits under this Promotional Offer cannot be availed without making Eligible Purchase of the Specified Products on AJIO Website.

2.5 In case of any full or partial return/exchange of the Specified Product that was purchased during the Promotional Offer Period, the Benefits in relation to the Promotional Offer that was made available to the Eligible Customer shall no longer be applicable and the eligible Customer should return the Benefits and Reliance reserves the right to recover the same from the Eligible Customer.

2.6 The Benefits provided under this Promotional Offer are free gift and/or promotional products and there is there is no return/exchange allowed for the Benefits (i.e. free gift and/or promotional products) received under this Promotional Offer.

2.7 Please note that we may, for any reason (including but not limited to operational and/or legal and other reasons beyond our control), reject and/or revoke your participation in the Promotional Offer and any related Benefits in relation thereof at any time without notice to you. We may share your information submitted by you under this Promotional Offer with our selected business partners and trusted third party service providers to provide you with the Promotional Offer and other related benefits associated with your participation in the Promotional Offer. By using the AJIO Website and/or participating in the Promotional Offer, you consent to any such disclosure and/or sharing of your information in accordance with the AJIO Website Policies.

2.8 You shall remain solely liable for all the actions undertaken by you for participation in this Promotional Offer. You will immediately inform us of any unauthorized use or any other security breach. We, our affiliates, our/ our affiliates’ employees, agents, directors, and officers will not be liable for any loss, or direct or indirect damage arising from your failure to comply with these Terms

2.9 On evaluation of the Price Match Claim if the same is determined by us (in our sole discretion) as genuine and is not in violation of these Terms and any Applicable Laws, then the Customer’s AJIO wallet will be credited with the Price Match Amount which shall be capped to the Maximum Price Match Amount per Customer. The Price Match Amount credited to the Customer’s AJIO wallet cannot be withdrawn and/or transferred by the Customer in any manner and can be used by the Customer for purchase of Products on AJIO Website only.

2.10 Promotional Offer Participants with more than one Customer profile to participate in the Promotional Offer fraudulently shall be liable for legal actions under law and we reserve the right to recover any costs related therein from such Promotional Offer Participants. We reserve the right to initiate legal proceedings against such persons for fraudulent use of the Promotional Offer and any other unlawful acts or omissions in breach of these Terms.

3. COVENANTS AND RESTRICTIONS

3.1 You shall ensure that:

  • you are eligible to participate in the Promotional Offer and agree to these Terms;
  • you shall use the AJIO Website in accordance with the website terms of use and other website related policies;
  • your participation in the Promotional Offer does not violate any Applicable Laws nor infringe any third-party intellectual property rights;
  • you shall not undertake any financial transaction in relation to the Promotional Offer or collect, receive or pay any amount or compensation in connection with the Promotional Offer; and
  • you provide Reliance accurate, complete, and up to date information and proof in relation to this Promotional Offer;

3.2 You shall not:

  • make any false statements, representations or commitments of any kind to participate in the Promotional Offer;
  • make any negative statements or publications against the Promotional Offer or Reliance. You specifically agree not to undertake any such actions or share communications which could potentially harm the reputation of the Promotional Offer or Reliance or its Affiliates;
  • publish any post in connection with the Promotional Offer that is fraudulent, deceptive, misleading, harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, hateful, relating to or encouraging gambling, or otherwise harmful in any manner whatsoever;
  • access or use the Customer profile of other Promotional Offer Participants for the purposes of fraudulently participating in the Promotional Offer;
  • withdraw and/or transfer the Price Match Amount from your AJIO Wallet in any manner;
  • introduce through any means any trojans, viruses, any other malicious software, any bots or scrape on AJIO Website or other portals wherein you submit you proof in relation to this Promotional Offer; and
  • attempt to increase the chances of getting paid the Price Match Amount by adopting any unethical means

4.WARRANTIES AND COVENANTS

  • You represent and warrant that: (a) your participation in the Promotional Offer will not violate any Applicable Laws; (b) all information that is submitted by you in connection with the participation in the Promotional Offer is true, accurate and lawful including information such as name, mobile number, e-mail address, or any other information that we may use in relation to your participation in the Promotional Offer; (c) the activities undertaken by you in connection with your participation in the Promotional Offer do not breach any applicable agreement and will not cause injury to any person. If at any time the information provided by you is found to be false or inaccurate, we will have the right to reject your participation in the Promotional Offer, cancel and forfeit the benefits you have availed in relation the Promotional Offer, and restrict you from participating in the Promotional Offer without any prior intimation whatsoever, and you agree that our decision in relation hereof is final and binding on you.
  • You will participate in the Promotional Offer in a lawful manner and will not undertake any activity that is harmful to AJIO Website and this Promotional Offer.
  • You agree that we do not routinely monitor your activities but reserve the right to do so. If we become aware of inappropriate use of the Promotional Offer or any of its services, we will respond in any way that, in our sole discretion, we deem appropriate. You acknowledge that we will have the right to report to law enforcement authorities any of your actions that may be considered illegal. When requested, we will co-operate fully with law enforcement authorities in any investigation of alleged illegal activity on the internet.

5. LIMITATION OF LIABILITY

5.1 To the fullest extent permitted by law, we or our affiliates are not and will not be liable for any indirect, remote, punitive, special, incidental, consequential, or exemplary damages (including, without limitation, loss of business, revenue, profits, goodwill) arising out of or in connection with the Promotional Offer, even if we have previously been advised of, or reasonably could have foreseen, the possibility of such damages, however they arise, whether in breach of contract or in tort (including negligence), including without limitation damages due to: (a) the use of or the inability to use the Portal or the Social Media Platform for the purposes of the Promotional Offer; (b) unauthorized access to or alteration of or disclosure or loss of transmissions or data (including personal data); (c) malicious or criminal behaviour, or false or fraudulent transactions; (d) technical or other operational lapses on the Portal or the Social Media Platform; or (f) deficiency or inaccuracy in the documents or information or statutory requirements submitted you.

6. INDEMNIFICATION

  • You agree to indemnify, defend and hold harmless us, our Affiliates, our/ our Affiliates’ officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all third - party claims, losses, liabilities, damages, and/or costs (including reasonable attorney fees and costs) arising from your participation in the Promotional Offer in violation of these Terms, or infringement of any intellectual property or other rights of Reliance or any third-party. We will notify you promptly of any such claim, loss, liability, or demand, and in addition to the foregoing, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.
  • You shall not settle or compromise any such matter in respect of which any indemnity claim arises without our prior written consent. We shall be entitled to participate in such defence through our own counsel at your cost and expense

7. TERMINATION AND SUSPENSION

  • We reserve the right to disable any Customer’s participation in the Promotional Offer at our sole discretion.
  • We may, at our sole discretion, terminate this Promotional Offer without any further notice to you. Upon such termination of the Promotional Offer, you may at the sole discretion of Reliance receive an intimation in relation hereof.
  • Upon termination, you will not be entitled to participate in the Promotional Offer. We shall not be liable to you or any third party for any claims or damages arising out of any suspension or termination of this Promotional Offer

8. DISCLAIMER OF WARRANTIES, INACCURACIES OR ERRORS

  • We will endeavour to ensure that all information, whether in relation to the Promotional Offer, offerings or otherwise (hereinafter “Information”), is correct at the time of its publication. However, we do not guarantee the accuracy of the Information and make no representations or warranties as to the completeness or accuracy of Information.
  • You agree that the Information is being supplied to you on the condition that you will make your own determination as to the suitability of such Information for your purpose prior to use or in connection with the making of any decision. No Information contained herein shall constitute an invitation to invest in AJIO Website, Reliance, or any of its Affiliates

9. GOVERNING LAW AND JURISDICTION

  • These Terms are governed by the laws of India. Any dispute arising out of or in connection with the Promotional Offer shall be subject to the exclusive jurisdiction of the courts at Mumbai, India.

10. FORCE MAJEURE EVENTS

  • This Promotional Offer is subject to force majeure circumstances including without limitation, floods, natural disasters, war, act of terror, political unrests, technical snags, act of God, pandemic, epidemic or any other circumstance beyond our reasonable control (“Force Majeure Event(s)”). We, Reliance, our Affiliates or our/ their officers, employees or agents shall be not liable for any delay, adverse effect caused to you, or failures to comply with our obligations as a result of any Force Majeure Event(s).

11. ENTIRE AGREEMENT

  • These Terms constitute the complete and exclusive understanding and agreement between you and us with respect to the Promotional Offer and supersedes all prior understandings and agreements, whether written or oral, with respect to the subject matter contained herein.

12. SEVERABILITY

  • If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect, and the provision affected will be construed in a manner so as to be enforceable to the maximum extent permissible by applicable laws to achieve its intent.

13. ASSIGNMENT

  • You shall not assign or transfer, either directly or indirectly, in whole or in part, to any third-party, your rights and obligations under these Terms without our express prior written consent.

14. PRIVACY NOTICE

  • You agree that all personal data and information that you submit to us while participating in the Promotional Offer, will be accessed, stored, processed and used by us in accordance with these Terms and the AJIO Website privacy policy available at: https://www.ajio.com/privacypolicy (“AJIO Website Privacy Policy”). By participating in this Promotional Offer, you provide your express and implied consent, to the processing of your personal data or information which may be collected at the time of your participation in the Promotional Offer in accordance with the AJIO Website Privacy Policy. We may from time to time be required to disclose the information collected from you to our trusted third-party service providers who assist us in order to facilitate the provision of services, participation in the Promotional Offer, and availing of the benefits in relation to the Promotional Offer. By participating in this Promotional Offer, you consent to any such disclosure of your information. We ensure that such third-party service providers are bound by reasonable confidentiality obligations and/ or use, maintain and follow generally accepted industry and security standards with respect to such information.

15. E-MAIL COMMUNICATIONS, CLOUD SERVICES, AND CYBER SECURITY

  • During the validity of this Promotional Offer and its related services, benefits, offers, promotional initiatives and other arrangements, we may exchange electronic versions of documents, data, e-mails, and other messages with you using commercially available software. Further, for your benefit, we may use cloud-based and other third-party service providers, and various devices and media, to store your data, communicate with you, and perform other data handling and management activities in connection with this Promotional Offer and its related services, benefits, offers, promotional initiatives and other arrangements that may be of interest to you. Such communications and media can be vulnerable to attack from viruses, malware, other destructive electronic programs, invasions of privacy, or other intrusions or breaches. We undertake reasonable and appropriate security measures and programs to protect the security of these communications and data against such threats, and to select qualified suppliers of such services. Please note that our security software may occasionally reject a communication that you send to us, or we in turn may transmit something to you that is rejected by your system, potentially resulting in delays. We cannot, however, guarantee that our communications and documents will always be virus-free or immune from such risks, and for that reason, we ask for your consent to our use of e-mail, cloud-based and other service providers, media, and platforms for the storage of documents and data, and to communicate with you, as described in this paragraph. Your participation in this Promotional Offer confirms your consent and agreement to the usage of e-mail, cloud platforms or other similar suppliers. If you would prefer, despite the potential cost and inconvenience, that we avoid using e-mail, cloud platforms or other similar suppliers, or that we follow special instructions or utilize specified encryption procedures, you agree to promptly notify us in writing on such limitations or requirements.